KOMPIK EESTI OÜ

Collection of your personal information

Use of your personal information

Spreading your personal information

Protected constantly Reasonable information charges Flexible distribution

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ATTENTION: This text will translate with the help of Google translator. This text is for reference only and is not a document (see Estonian document).

NOTICE OF PERSONAL TREATMENT OF THE KOMPIK EESTI OÜ SITE

Kompik Eesti OÜ (registered in the Register of Enterprises of Estonia, reg. number 14400915, legal address: Maleva st., 15, Kohtla-Järve, 3102, Estonia) (hereinafter referred to as KOMPIK), is the Manager that meets the requirements of the EU General Regulations on Data Protection Nr.2016 / 679 in Estonia.

This Privacy Policy explains how KOMPIK processes personal data when using our services. This policy applies to the processing of personal data of all kinds that KOMPIK collects from home pages, emails, applications, widgets, questionnaires, contracts and other sources.

Kompik Eesti OÜ is committed to protecting and respecting your privacy. Please read this privacy statement carefully to understand why and how we collect and process data from you. Please note that this Privacy Statement only applies to the processing of data collected through Kompik Eesti OÜ websites and online store.

This privacy statement describes:

  • how we use your personal information,
  • what personal information we give to third parties
  • how long we keep your personal information
  • our marketing messaging procedures
  • your rights
  • how we use cookies
  • other important privacy information
  • changes to how you protect your privacy
  • how to contact us

When you first visit our site, we ask you to agree to the use of cookies in accordance with the terms of this notice. If you have any questions about how we protect your privacy, please contact us at info@kompik.ee

HOW WE USE YOUR DATA:

Account Information We process your account information. Account information may include your name and email address, telephone number and other information that you provide upon registration, as well as your purchase history. We receive such data directly from you. We process information about your account in order to ensure the operation of our website, provide our services, ensure the security of our website and services, and also to contact you. The legal basis for processing is to enforce the agreement between you and / or your request for action to conclude such an agreement, as well as our legitimate interests, namely to monitor and improve our website and services.

transaction details We process information relating to the services provided to you on our website. Transaction information may include your contact information, bank account details and transaction details. Transaction data is processed to deliver purchased goods and services and track transactions. The legal basis for processing is to enforce the agreement between you and / or take action on your request to enter into such an agreement, as well as our legitimate interests, namely the proper management of our website and business.

Postpay details We may process data related to your application for a consumer loan. Installment data may include your employment, family and financial situation, and more. Data for installments is processed only for communication with companies providing consumer loans, in case you need to use a consumer loan to pay for goods that you buy from us. The legal basis for processing is to enforce an agreement between you and us and / or, at your request, to take action to enter into such an agreement.

News Subscriptions We may process the information you provide to us to join our emails and newsletters. We process message data to send you relevant messages and newsletters. The legal basis for processing is your consent. If we have already sold you products or services through our website and you have no objections, we can also process these messages for our legitimate interest in maintaining and improving customer relationships.

communication data We may process data related to the messages you receive from us. Social data may include message content and metadata associated with the message. When you interact with us on a website, it generates metadata related to the interaction that we receive from contact forms. We process communication data in order to contact you and maintain records. The legal basis for processing is our legitimate interest, namely the proper management of our website and business, the provision of consistent and high-quality advice and the investigation of disputes between you and our employees.

We may process your personal information as described in this notice if it is required to comply with or protect legal requirements, whether as a result of legal, administrative or other non-judicial proceedings. The legal basis for processing is our legitimate interest, namely, the protection and enforcement of the legal rights of us, you and third parties.

In addition to the specific purposes for which we may process your personal data, as indicated above, we may also process your data where our legal duties may require.

WHAT PERSONAL DATA WE EXCHANGE WITH THIRD PARTIES :

We sincerely want to gain and maintain your confidence, so we only transfer your personal information when necessary. We may share your information with the following third parties if it is necessary to provide our services to you, as stated in this statement.

COMPANIES RELATED TO US We may transfer your personal information to all websites and agencies of our company.

INSURANCE We may transfer your personal information to our insurers and professional consultants. For risk management, professional counseling, and enforcing or defending lawsuits.

FINANCIAL PARTNERS Cash transactions related to purchases made through our website can be processed by our payment service providers. We only transfer your transaction data to our payment service providers to the extent necessary to manage your payments, refunds and complaints.

PARTNERS for services We may transfer your personal information to other service providers if it is required to provide their services. These include, for example, web hosting providers, server and hosting providers, as well as email and SMS providers. When signing a contract with subcontractors, we will take all necessary measures to ensure that your personal data is also protected by our data controllers.

installment firms If you choose installments, we will also transfer your personal information to companies providing consumer loans, which is clearly indicated in the form of payment. Such data includes your relevant transaction data and post-payment data. Considering that when receiving such information, the relevant consumer credit processing companies will process your data as independent supervisors, we strongly recommend that you familiarize yourself with the privacy policies of the respective credit companies before transferring such data.

In addition to these cases, we may also transfer your personal information to third parties if it is necessary to fulfill our legal obligations. The third parties mentioned in this section may also be located outside the Republic of Estonia, the European Union or the European Economic Area. When we transfer your personal information to such persons, we will take all the legal measures necessary to ensure the proper protection of your privacy rights. Contact us at info@kompik.com for more information on appropriate safety precautions.

HOW LONG WE WILL KEEP YOUR PERSONAL DATA:

We will store your personal data that we process only for the time that is necessary to achieve the purpose of storage. In any case, we store your data as follows:

Account We will save information about it until the client requests to delete it or perform the deletion itself.

transaction details We will store them for 10 (ten) years after the end of their service life.

Installment details We will store them until the order is completed or canceled.

social data We will keep them for up to 2 (two) years after the end of communication.

message data We will keep them up to 3 (three) years after your last login to the account or the last purchase (depending on what happens later).

In some cases, we cannot determine in advance the period during which personal data will be stored. For example, usage data is maintained as long as it is necessary to achieve the goals of appropriate processing. Unless otherwise provided in this section, we will store your personal information for as long as necessary to fulfill our legal obligations.

News Subscriptions

As soon as you agree, we will send you marketing emails or text messages to keep you updated on new offers. Helping you see and find our products. You can opt out of receiving Kompik Eesti OÜ marketing messages at any time.

To do this (select the appropriate option):

  • Click the link in the email we sent you.
  • Contact our support team at info@kompik.com
  • Find the SUBSCRIBE field on the website. Enter your email address and click the button.
Then we will update your profile so that you cannot receive marketing messages in the future. Please note that since Kompik Eesti OÜ network consists of many different interconnected services, it may take several days to update all of our systems, and you may receive new messages during the processing of your request. When you refuse to receive marketing messages, you will still receive information regarding services, such as updating your subscription status and ordered services.

This Privacy Policy explains how KOMPIK uses personal information when using our services. This policy applies to the processing of any personal data collected by KOMPIK from websites, emails, applications, gadgets, questionnaires, contracts and other sources.

Your rights:

In this section, we will provide you with an overview of your rights in accordance with data protection laws. Since some of these rights are complex, we describe only their main aspects in this Message. For a complete overview of your rights, we recommend that you familiarize yourself with the relevant legislation and guidelines of supervisory authorities. You have the following rights regarding your personal information:

to access your data You have the right to be sure that we process your personal information or not, and, if we do, have access to this personal information and receive certain additional information. This additional information should include information on the processing purposes, the types of relevant personal data and the recipients of the data. If we do not affect the rights and freedoms of others, we will provide you with a copy of your personal information.

Correcting your data You have the right to correct your personal data if it contains errors and, for data processing purposes, request filling out your incomplete personal data.

Oppose us processing your personal data for scientific or historical research or for statistical purposes. In the event of such an objection, we will stop processing your personal data if it is not necessary to perform the task in the public interest.

Deletion of personal data This right applies, for example, if: (i) the relevant personal data is no longer needed for the purposes for which it was collected or processed; (ii) you have withdrawn your consent, and there is no other legal basis for processing the data; (iii) you object to the processing of your data in accordance with the rules of the applicable Data Protection Act; (iv) data is processed for direct marketing purposes; or (v) your personal data has been illegally processed. However, there are also cases where you cannot exercise this right. These exceptions include cases where your data needs to be processed, for example: (i) the exercise of your right to freedom of expression and information; (ii) fulfill our legal obligations; or (iii) to prepare, file or defend lawsuits.

Restrict data processing This right applies, for example, if: (i) you dispute the accuracy of your personal information; (ii) the processing of your data is illegal, but you do not consent to their deletion; (iii) we no longer need your personal information to achieve the purposes for which they are processed, but you need it to formulate, file or protect legal requirements; or (iv) you objected to the processing of your data in the public or legal interests until such objection has been confirmed. Although we limit the processing of data on these grounds, we have the right to continue to store your personal data. However, in this case, we will only process your data: (i) with your consent; (ii) drafting, filing or defending lawsuits; (iii) to protect the rights of another person or entity; or (iv) substantiated by a major reason related to the public interest.

object to the processing of your personal data For reasons specific to your particular situation, if you want to protect the legitimate interests of us or third parties. In the event of such an objection, we will stop processing your personal data, unless we prove that the processing is carried out for valid legitimate reasons that outweigh your interests, rights and freedoms or to establish, file or defend lawsuits.

The right to transfer data If the legal basis for the processing of your personal data is: (a) your consent; or (b) the performance of a contract or action that you request prior to entering into a contract, you have the right to receive your personal information from us in a structured, publicly accessible and machine-readable form. However, this right does not apply if it would undermine the rights and freedoms of others - you will not be able to exercise such right if it is detrimental to the rights and freedoms of other people.

right to withdraw your consent If your consent to the processing of your personal data by us is legal, you have the right to withdraw your consent at any time. The withdrawal of consent does not affect the legality of data processing prior to revocation.

HOW WE USE COOKIES

Like most websites, we use your cookies. Cookies are small data files that help you work faster and safer on the Internet. By visiting or using our websites, services, applications, tools or exchanging messages with us, we and our authorized service providers can use cookies for a better, faster and safer interaction with the user, as well as for advertising purposes. Usually, cookies do not contain any personal information about the user, but the personal information we process may be related to information that is collected and stored in cookies.

Three ways to manage cookies:

  • external sources (1)
  • browser settings (2)
  • cookies on our site (3)

(1) Cookies used by our service providers

We use Google Analytics - a web usage analysis tool to understand how you use our website. You can read the Google Privacy Policy. here.
See “Transparency and Options” for more information on how to view and delete information associated with your Google account.
[MA: when such description is ready: we allow the following trustworthy companies that comply with EU General Data Protection Policy to use cookies or similar technologies to provide advertising and care services.

Google Analytics We use Google Analytics on our site to understand how visitors use the content of our site. If you do not want Google Analytics to be used in your browser, you can install the Google Analytics browser add-on.


Yandex.Metrica We use Yandex.Metrica on our site to understand how visitors use the content of our site. If you do not want Yandex.Metrica to be used in your browser, you can install a browser add-on.


Google Partner We use Google partners for direct marketing. This will help us show you relevant offers. You can change these settings in your Google account.


Hotjar We can use the Hotjar tool to optimize user interaction when browsing a website. Click this a link, to read about the Hotjar privacy policy.


Adform For direct marketing purposes, we can use the Adform advertising platform, which helps us determine the buyer's needs based on the cookies we collect. Click this a link, to read the Adform Privacy Policy.


Facebook For direct marketing purposes, we can use the Facebook advertising platform to help us determine customer needs based on the cookies we collect. Click this a link, to read the privacy policy of Facebook. Click this a link,to change the settings for advertising on the Facebook platform.


RTB House For direct marketing purposes, we can use the RTB House advertising platform, which helps us determine customer needs based on the cookies we have collected. Click on this a link, to read the privacy policy of RTB House.


(2) How can you manage cookies in your browser?

Most web browsers allow users to refuse or delete cookies. How to do this may differ in different browsers and versions. Current instructions on how to block or delete cookies can be found on the manufacturer’s website for specific browsers, such as Chrome; Firefox; Internet Explorer and Safari. Please note that deleting cookies by turning them off may affect your user experience and prevent you from using certain features of our website.

(3) What kind of cookies do we use on our website?

There are four basic types of cookies - this is how and why we use them.
  1. Website functionality cookies. These cookies allow you to navigate the website and use its features, such as Add to Cart.
  2. Cookies related to the analysis of the use of the website. These cookies allow us to measure and analyze how customers use our website, and to improve its functionality and ease of purchase.
  3. Client preferred cookies - when you browse or make purchases on www.kompik.com, these cookies allow you to remember your preferences so that we can provide you with the most smooth and personalized purchases.
  4. Cookies for targeting ads. These cookies are used to serve ads that match your interests. In addition, they limit the number of times each ad is shown and help us measure the effectiveness of our marketing campaigns.

OTHER IMPORTANT PRIVACY INFORMATION

Third party websites

We may work with third-party companies, commonly known as “service providers”, who may, with our permission, add third-party cookies to our websites, services, applications and tools. These service providers help us provide better, faster and safer user interaction.
Please note that third-party cookies are subject to appropriate third-party privacy policies for which we do not assume any responsibility.

Children's personal information

The services offered on our site are intended for persons over 14 years old. There may be another, higher age limit for participation in certain loyalty programs or lottery games.
If we have reason to suspect that the personal data processed is from a person under the age specified in this section, we will delete this data from the databases.

CHANGES IN PRIVACY POLICY

We may change this notice from time to time to accurately reflect our processing of your information.
If we make significant changes, we will notify you through our website or otherwise. So that you can review the changes before continuing to use our website.

Call us:

+372 5555 02 55

Email us:

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